Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP - Hauppauge NY

Company: Cybercoders.com
Location: Hauppauge, NY
Posted On: 11/05/2009

Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP - Router - Switches - sniffers - Skills Required - Technical Support Representative, tech support, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, subnet masking, DHCP, firewall, router, sitch, sniffer, SAN, NAS, NAT, digital video<BR><BR> Technical Support Representative - tech support - CCTV - video surveillance systems - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission - MCSE - MCP - A+ - Networking+<BR><BR>If you have a strong Technical Support background and experience with video surveillance/CCTV systems, please read on.<BR><BR>Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative. <BR><BR>What you get:<BR>- Growing company developing exciting technology<BR>- Work from home unless you are traveling<BR>- Competitive compensation package<BR>- Comprehensive benefits package (medical/dental/vision/life insurance; 401K, vacation/sick/holiday pay)<BR><BR>What you need to have:<BR>- A+, Networking+, MCSE, or MCP desired<BR>- Experience with CCTV, Electronics and PC (hardware/software) and Network Technology<BR>- Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls<BR>- Working knowledge of routers, switches, sniffers, SAN, NAS, NAT<BR>- Prior experience in a technical support/help desk role<BR>- Ability to travel 25% of the time to customers' sites <BR><BR>What you will be doing- You will: <BR>- Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone<BR>- Provide telephone, fax, e-mail and on-site factory technical support and representation<BR>- Conducting training sessions and workshops and assisting with product seminar and trade show set-up, teardown, and representation<BR>- Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups<BR>- Implementation of Beta programs including the installation, weekly evaluations and preparation of technical status reports<BR>- Test and replicate hardware and software networking and application issues<BR><BR>So, If you have a strong Technical Support background and experience with video surveillance/CCTV systems, apply now! - NS-FTSR - , , , , , CyberCoders CyberScientificdf-lj More...

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